Customer Portal

 

 

Pay your TBS invoice

To pay your invoice (insurance claim excess, private works, etc) online, please click the button below to be taken to our secure payment portal.

Note: You will need to reference your invoice number (ex: G12345XS) in order to make your payment.

Payment limit of $1,500 AUD. Online payment only available for Visa and MasterCard.
For all other forms of payment, or payments over $1,500, please contact us.

 

24/7 emergency makesafe services

Reliable repair professionals offering a quick response to mitigate loss and minimise disruption.

Our team of dedicated building specialists have access to a trade network of over 1,000 regular contractors located across Australia, giving us the capacity to offer a 24/7 response for a wide range of emergency services, including emergency plumbing and electrical services, tree removal, protective tarping, temporary fencing, glass replacement, carpet restoration, asbestos removal and more.

If you require an emergency makesafe during business hours, please contact us immediately on 1300 827 835.

​For all after hours requests, please contact us on the emergency phone listed for your area below.

  • Gold Coast, Northern Rivers, Brisbane Metro, Toowoomba and surrounds, Sunshine Coast, and Townsville: 0432 483 454

  • Sydney, Newcastle, Central Coast, Mid North Coast, Woolongong, and ACT: 0428 945 367

  • Melbourne Metro and surrounds, Geelong, Ballarat, and Bendigo: 0403 240 927

  • Adelaide Metro and surrounds: 0417 487 761

  • Perth Metro and surrounds, and Bunbury: 0411 718 847

 

Sign your completion form

Completing this online form is the final step in our process, and is to be completed when you are satisfied with our workmanship and can confirm all items on the Scope of Works are complete.

Note: You’ll need your TBS Reference number (ex: G12345Q) on hand in order to complete.